Privacy Policy

LuxePassport ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our subscription services.

By using our services, you consent to the practices described in this policy. If you do not agree, please do not use our services.

We may collect the following types of information:

• Personal identifiers: name, email address, phone number, and mailing address.
• Payment information: credit card details and billing address, processed securely through our payment provider.
• Account information: login credentials and subscription preferences.
• Usage data: IP address, browser type, pages visited, and time spent on our site.
• Communication data: emails, support tickets, and survey responses.

We use your information for the following purposes:

• To process and fulfill your subscription orders.
• To communicate with you about your account, shipments, and promotions.
• To improve our website, products, and customer experience.
• To detect and prevent fraud or unauthorized activity.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as:

• Payment processors to handle billing transactions.
• Shipping carriers to deliver your boxes.
• Email service providers to send communications.
• Analytics providers to understand website usage.

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: request that we delete your personal information.
• Opt-out: unsubscribe from marketing communications at any time.
• Portability: request a copy of your data in a portable format.

To exercise these rights, please contact us at hello@luxepassport.co.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When you cancel your subscription, we may retain certain data for accounting, legal, or administrative purposes.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at hello@luxepassport.co.